Incidents | Meilisearch Cloud Incidents reported on status page for Meilisearch Cloud https://status.meilisearch.com/en https://d1lppblt9t2x15.cloudfront.net/logos/060c5424ffe36808f27cb9a5ef7d05e6.png Incidents | Meilisearch Cloud https://status.meilisearch.com/en en Edge search recovered https://status.meilisearch.com/en Thu, 12 Jun 2025 20:09:25 +0000 https://status.meilisearch.com/en#ee680e502c231523fd959e6a838901070c6b4df9b549bb2e26545442f0f0b799 Edge search recovered edge.meilisearch.com is down https://status.meilisearch.com/en/incident/601946 Thu, 12 Jun 2025 19:02:00 -0000 https://status.meilisearch.com/en/incident/601946#54df3f8235c9edd8d320743d544ef100bb066e617e63b84f5031993bb8c3130b Cloudflare is currently down: https://www.cloudflarestatus.com/ If your service was using the edge please retrieve and use the original url of your project on your dashboard instead of http://edge.meilisearch.com edge.meilisearch.com is down https://status.meilisearch.com/en/incident/601946 Thu, 12 Jun 2025 19:02:00 -0000 https://status.meilisearch.com/en/incident/601946#54df3f8235c9edd8d320743d544ef100bb066e617e63b84f5031993bb8c3130b Cloudflare is currently down: https://www.cloudflarestatus.com/ If your service was using the edge please retrieve and use the original url of your project on your dashboard instead of http://edge.meilisearch.com edge.meilisearch.com is down https://status.meilisearch.com/en/incident/601946 Thu, 12 Jun 2025 19:02:00 -0000 https://status.meilisearch.com/en/incident/601946#54df3f8235c9edd8d320743d544ef100bb066e617e63b84f5031993bb8c3130b Cloudflare is currently down: https://www.cloudflarestatus.com/ If your service was using the edge please retrieve and use the original url of your project on your dashboard instead of http://edge.meilisearch.com edge.meilisearch.com is down https://status.meilisearch.com/en/incident/601946 Thu, 12 Jun 2025 19:02:00 -0000 https://status.meilisearch.com/en/incident/601946#54df3f8235c9edd8d320743d544ef100bb066e617e63b84f5031993bb8c3130b Cloudflare is currently down: https://www.cloudflarestatus.com/ If your service was using the edge please retrieve and use the original url of your project on your dashboard instead of http://edge.meilisearch.com edge.meilisearch.com is down https://status.meilisearch.com/en/incident/601946 Thu, 12 Jun 2025 19:02:00 -0000 https://status.meilisearch.com/en/incident/601946#54df3f8235c9edd8d320743d544ef100bb066e617e63b84f5031993bb8c3130b Cloudflare is currently down: https://www.cloudflarestatus.com/ If your service was using the edge please retrieve and use the original url of your project on your dashboard instead of http://edge.meilisearch.com Edge search went down https://status.meilisearch.com/en Thu, 12 Jun 2025 18:04:11 +0000 https://status.meilisearch.com/en#ee680e502c231523fd959e6a838901070c6b4df9b549bb2e26545442f0f0b799 Edge search went down NYC Cluster recovered https://status.meilisearch.com/en Tue, 27 May 2025 08:18:34 +0000 https://status.meilisearch.com/en#6141e6f789a18537bf85f384e5e41e74a861042ff0645c69b4c931ab1369c6ae NYC Cluster recovered NYC Cluster went down https://status.meilisearch.com/en Tue, 27 May 2025 08:17:04 +0000 https://status.meilisearch.com/en#6141e6f789a18537bf85f384e5e41e74a861042ff0645c69b4c931ab1369c6ae NYC Cluster went down LON Cluster recovered https://status.meilisearch.com/en Mon, 26 May 2025 09:44:23 +0000 https://status.meilisearch.com/en#79e94cd273cb7cf32a1fa3a23101cf7f1ff17dc08ce79bc2fb65e2e1e4d2a230 LON Cluster recovered LON Cluster went down https://status.meilisearch.com/en Mon, 26 May 2025 09:43:21 +0000 https://status.meilisearch.com/en#79e94cd273cb7cf32a1fa3a23101cf7f1ff17dc08ce79bc2fb65e2e1e4d2a230 LON Cluster went down SGP Cluster recovered https://status.meilisearch.com/en Mon, 26 May 2025 09:05:33 +0000 https://status.meilisearch.com/en#4db4e4f321c13e046ba70a8dcc83953d5d39b3bbdfb8180f2c5c3fe7528b2a3e SGP Cluster recovered SGP Cluster went down https://status.meilisearch.com/en Mon, 26 May 2025 09:04:32 +0000 https://status.meilisearch.com/en#4db4e4f321c13e046ba70a8dcc83953d5d39b3bbdfb8180f2c5c3fe7528b2a3e SGP Cluster went down NYC Cluster recovered https://status.meilisearch.com/en Tue, 13 May 2025 16:13:43 +0000 https://status.meilisearch.com/en#186f9d4993c3e98d6a14edc09d115f1702fe20c7933c3fd7ac82fc109089061b NYC Cluster recovered NYC Cluster went down https://status.meilisearch.com/en Tue, 13 May 2025 15:57:54 +0000 https://status.meilisearch.com/en#186f9d4993c3e98d6a14edc09d115f1702fe20c7933c3fd7ac82fc109089061b NYC Cluster went down FRA Cluster recovered https://status.meilisearch.com/en Thu, 01 May 2025 14:20:36 +0000 https://status.meilisearch.com/en#b49309aa6ee97654c3048cddf33f93d32e47dcaea1294b71ed8f980f594b7aa5 FRA Cluster recovered FRA Cluster went down https://status.meilisearch.com/en Thu, 01 May 2025 14:10:20 +0000 https://status.meilisearch.com/en#b49309aa6ee97654c3048cddf33f93d32e47dcaea1294b71ed8f980f594b7aa5 FRA Cluster went down LON Cluster recovered https://status.meilisearch.com/en Sun, 20 Apr 2025 15:09:36 +0000 https://status.meilisearch.com/en#7ab899a7fbc7373f72fd700bba2cd8573edf46b423d60b0fbfdd7213a5d1831b LON Cluster recovered LON Cluster went down https://status.meilisearch.com/en Sun, 20 Apr 2025 15:07:36 +0000 https://status.meilisearch.com/en#7ab899a7fbc7373f72fd700bba2cd8573edf46b423d60b0fbfdd7213a5d1831b LON Cluster went down NYC Cluster recovered https://status.meilisearch.com/en Wed, 16 Apr 2025 06:50:57 +0000 https://status.meilisearch.com/en#98bffb04e2de9526a0a79f126735307d46cdd60a7a098d56ceca55b498d6bf94 NYC Cluster recovered NYC Cluster went down https://status.meilisearch.com/en Wed, 16 Apr 2025 06:48:56 +0000 https://status.meilisearch.com/en#98bffb04e2de9526a0a79f126735307d46cdd60a7a098d56ceca55b498d6bf94 NYC Cluster went down Degraded traffic in the SFO region https://status.meilisearch.com/en/incident/545768 Tue, 15 Apr 2025 16:57:00 -0000 https://status.meilisearch.com/en/incident/545768#384ed5979392c19c4beb416b2a6594b23aa18f8404ede416365da3952c22cd45 Earlier today, a DNS issue during maintenance caused degraded traffic and downtime in the SFO region. The issue was resolved, and all services are now back online. We'll continue investigating to prevent it from happening again. Edge search recovered https://status.meilisearch.com/en Tue, 15 Apr 2025 16:05:05 +0000 https://status.meilisearch.com/en#9b87373a58267a942dba1b92d530903b230c01f223f7d9138108132626c55fb2 Edge search recovered SFO Cluster recovered https://status.meilisearch.com/en Tue, 15 Apr 2025 15:49:35 +0000 https://status.meilisearch.com/en#226e4653f26252683fc2455c1f98c0132636fb1a2d2e0ebf8747471873353246 SFO Cluster recovered Edge search went down https://status.meilisearch.com/en Tue, 15 Apr 2025 15:44:40 +0000 https://status.meilisearch.com/en#9b87373a58267a942dba1b92d530903b230c01f223f7d9138108132626c55fb2 Edge search went down SFO Cluster went down https://status.meilisearch.com/en Tue, 15 Apr 2025 15:36:36 +0000 https://status.meilisearch.com/en#226e4653f26252683fc2455c1f98c0132636fb1a2d2e0ebf8747471873353246 SFO Cluster went down FRA Cluster recovered https://status.meilisearch.com/en Tue, 15 Apr 2025 06:44:59 +0000 https://status.meilisearch.com/en#c77523b1b819c646e53e7c37475b68cd230eaffdfd8a52b604ed9af94e103245 FRA Cluster recovered FRA Cluster went down https://status.meilisearch.com/en Tue, 15 Apr 2025 06:43:45 +0000 https://status.meilisearch.com/en#c77523b1b819c646e53e7c37475b68cd230eaffdfd8a52b604ed9af94e103245 FRA Cluster went down Meilisearch Cloud degraded experience https://status.meilisearch.com/en/incident/453127 Wed, 30 Oct 2024 10:09:00 -0000 https://status.meilisearch.com/en/incident/453127#5492ee0139c6a64b8b625401bd7a698da92fcb28a225ea35b50aa879ac2ea6f2 The Meilisearch Cloud issue has been resolved. Meilisearch Cloud degraded experience https://status.meilisearch.com/en/incident/453127 Wed, 30 Oct 2024 10:09:00 -0000 https://status.meilisearch.com/en/incident/453127#5492ee0139c6a64b8b625401bd7a698da92fcb28a225ea35b50aa879ac2ea6f2 The Meilisearch Cloud issue has been resolved. Meilisearch Cloud degraded experience https://status.meilisearch.com/en/incident/453127 Wed, 30 Oct 2024 09:26:00 -0000 https://status.meilisearch.com/en/incident/453127#fd41a4d78f2500b24ad7da823722508602f93001326beb3bf010ab180b40ae14 The Meilisearch Cloud UI is experiencing an unusually high latency, causing delayed responses and slow page loads. This only impacts the Meilisearch Cloud product, not the hosted Meilisearch instances. Our engineering team is investigating Meilisearch Cloud degraded experience https://status.meilisearch.com/en/incident/453127 Wed, 30 Oct 2024 09:26:00 -0000 https://status.meilisearch.com/en/incident/453127#fd41a4d78f2500b24ad7da823722508602f93001326beb3bf010ab180b40ae14 The Meilisearch Cloud UI is experiencing an unusually high latency, causing delayed responses and slow page loads. This only impacts the Meilisearch Cloud product, not the hosted Meilisearch instances. Our engineering team is investigating Degraded traffic in the FRA region https://status.meilisearch.com/en/incident/451023 Sat, 26 Oct 2024 16:35:00 -0000 https://status.meilisearch.com/en/incident/451023#64dc9eff53b73f51b3990ea0b86b9dcda04eda0430b6c2b4ff91816d2c7bac78 The network issues affecting the Frankfurt cluster have been mitigated. Our monitoring indicate that traffic is back to normal. Degraded traffic in the FRA region https://status.meilisearch.com/en/incident/451023 Sat, 26 Oct 2024 14:36:00 -0000 https://status.meilisearch.com/en/incident/451023#b7d98eb3b55fcb01a6f1f224b2fb54c9d3780ea8d7e532fbffc462e3f6362be7 Meilisearch Cloud is currently experiencing network issues in the FRA region, impacting traffic (including search). The issue is under investigation. SFO Infrastructure maintenance https://status.meilisearch.com/en/incident/427518 Wed, 11 Sep 2024 08:40:07 +0000 https://status.meilisearch.com/en/incident/427518#3d86e174440cac71ebc5344f6b2c9edd99d7e80ac345f25758d11f7c30a9a93c Maintenance completed SFO Infrastructure maintenance https://status.meilisearch.com/en/incident/427518 Wed, 11 Sep 2024 08:22:07 -0000 https://status.meilisearch.com/en/incident/427518#4e6ab7ad4f29ef964b08e99ee5c53101d63f2281eb9c15574d9c09724c6bc72f We are currently performing an update to our systems. Some instances may be briefly unavailable during this time. NYC Infrastructure maintenance https://status.meilisearch.com/en/incident/427503 Wed, 11 Sep 2024 08:20:23 +0000 https://status.meilisearch.com/en/incident/427503#0a066410c5c399c54f2f809daa5b87650ec7acf2f0c310fe28ad31895e05c492 Maintenance completed NYC Infrastructure maintenance https://status.meilisearch.com/en/incident/427503 Wed, 11 Sep 2024 07:50:23 -0000 https://status.meilisearch.com/en/incident/427503#92ff505ec99660a725f365968d7fe3ced0daf8a6e5ccac2c28226f9c9b44e3f9 We are currently performing an update to our systems. Some instances may be briefly unavailable during this time. FRA and LON Infrastructure maintenance https://status.meilisearch.com/en/incident/427479 Wed, 11 Sep 2024 07:30:00 +0000 https://status.meilisearch.com/en/incident/427479#d0a84d30e49c6b250b61402911183814d45883bdcefb95eb585f8dca04612adc Maintenance completed FRA and LON Infrastructure maintenance https://status.meilisearch.com/en/incident/427479 Wed, 11 Sep 2024 07:30:00 +0000 https://status.meilisearch.com/en/incident/427479#d0a84d30e49c6b250b61402911183814d45883bdcefb95eb585f8dca04612adc Maintenance completed FRA and LON Infrastructure maintenance https://status.meilisearch.com/en/incident/427479 Wed, 11 Sep 2024 07:10:00 -0000 https://status.meilisearch.com/en/incident/427479#b04fd9940bb4a559daad5f44a524de893044b7c464cfd4bcb041ae448228d9b4 We are currently performing an update to our systems. Some instances may be briefly unavailable during this time. FRA and LON Infrastructure maintenance https://status.meilisearch.com/en/incident/427479 Wed, 11 Sep 2024 07:10:00 -0000 https://status.meilisearch.com/en/incident/427479#b04fd9940bb4a559daad5f44a524de893044b7c464cfd4bcb041ae448228d9b4 We are currently performing an update to our systems. Some instances may be briefly unavailable during this time. SGP infrastructure maintenance https://status.meilisearch.com/en/incident/427180 Tue, 10 Sep 2024 16:50:13 +0000 https://status.meilisearch.com/en/incident/427180#aca81bdb67937d49a87ddcf270c88baac8ae512357176e5538bf4ab0a48b29cb Maintenance completed SGP infrastructure maintenance https://status.meilisearch.com/en/incident/427180 Tue, 10 Sep 2024 16:20:13 -0000 https://status.meilisearch.com/en/incident/427180#f06cad78f9ad85e7bacb9a8630d8fbf6c8c78d99c174c55848f160d0706967b9 We will be performing an update to our systems. Some instances may be briefly unavailable during this time. Some Projects in LON are currently experiencing issues https://status.meilisearch.com/en/incident/399000 Tue, 16 Jul 2024 16:45:00 -0000 https://status.meilisearch.com/en/incident/399000#862501e480fd21b180d978aaf490aa8cd234934d6aadb2e60d1b5bd39e9a69d4 The issues in LON have now been resolved. Some Projects in LON are currently experiencing issues https://status.meilisearch.com/en/incident/399000 Tue, 16 Jul 2024 15:45:00 -0000 https://status.meilisearch.com/en/incident/399000#3f88954da0f042b0d912a72fb4d2b2d0b3062923c9bc5eb80519db4e72e32740 The issues in LON are in the process of being resolved by our team Connectivity and SSL errors https://status.meilisearch.com/en/incident/339394 Mon, 11 Mar 2024 20:01:00 -0000 https://status.meilisearch.com/en/incident/339394#d69aefb7475c52460ff34e74376e214dca68c10944a1d840eb7b4829bd002696 We have monitored the situation closely and haven't detected any further SSL connection errors in the last hour. We'll continue the monitoring to ensure stability. Please reach out if you experience any further issues or have questions. Connectivity and SSL errors https://status.meilisearch.com/en/incident/339394 Mon, 11 Mar 2024 16:30:00 -0000 https://status.meilisearch.com/en/incident/339394#395b23aada91e1cf16f3dc89629530628c9733d58dec9b11e7daeec265f3f786 We have detected SSL connection errors, causing temporary unreachability of some instances in the London cluster. Our team is actively looking into the issue to resolve it as quickly as possible. Networking issues in the London cluster https://status.meilisearch.com/en/incident/316166 Mon, 22 Jan 2024 14:12:00 -0000 https://status.meilisearch.com/en/incident/316166#7250b110ea1c23cff23c546d88ee0f1ef561369af48324fe07bd649ff848e0f9 Network issues have been mitigated, users should not experience connection drops anymore. Networking issues in the London cluster https://status.meilisearch.com/en/incident/316166 Mon, 22 Jan 2024 12:44:00 -0000 https://status.meilisearch.com/en/incident/316166#974f9f8d2416da66f5d735cf221098abfc9f191c3635e2a1763bd858ab472a53 Our provider is working on a fix for the network issues on their side. Monitoring on our side shows that the situation is almost back to normal, but some degradation can still be expected for the time being. Networking issues in the London cluster https://status.meilisearch.com/en/incident/316166 Mon, 22 Jan 2024 11:41:00 -0000 https://status.meilisearch.com/en/incident/316166#bf908c0609740f22154e0d52a14dca05c9698a1806f22cec75e5dcb941b7b937 Our provider has confirmed that a networking issue on their side is impacting the London region, causing dropped connections and packet loss. Networking issues in the London cluster https://status.meilisearch.com/en/incident/316166 Mon, 22 Jan 2024 11:24:00 -0000 https://status.meilisearch.com/en/incident/316166#0721c2591a6b04a1e055ddb2f247a6ea7fdee3011e97f2869019197aad426e65 The London cluster is currently encountering networking issues. We're investigating and getting in touch with our provider to troubleshoot. The service is currently degraded: requests may timeout inconsistently. Incident report in the FRA region https://status.meilisearch.com/en/incident/210974 Tue, 23 May 2023 13:18:00 -0000 https://status.meilisearch.com/en/incident/210974#8a23f8685980363bc1173f7c163eeba7458f7d078f648d437ebd74e2fefb8fe1 We have successfully identified and rectified the recent issue that impacted the FRA region. The root cause was traced to our cloud service provider, and corrective actions have been implemented swiftly. All affected projects should now be fully operational. We will continue to closely monitor the situation to prevent any recurrence. Incident report in the FRA region https://status.meilisearch.com/en/incident/210974 Tue, 23 May 2023 13:00:00 -0000 https://status.meilisearch.com/en/incident/210974#e1795bfdbcaa0e22fe9aef9cd86b428ffc2ad75213cd1372ebe6dab00b8577ba We are currently investigating an incident in the FRA region that is impacting some of the projects. Upstream cloud provider error in the FRA region https://status.meilisearch.com/en/incident/210489 Sat, 20 May 2023 08:11:00 -0000 https://status.meilisearch.com/en/incident/210489#58dd9748dad2863d10129a68c4498bbc8d9eee59cce05ef6f700c3e7a9e3e58f Some projects in the FRA region were affected by an upstream error with our cloud provider. The issue was fully resolved within 1 hour and 7 minutes. We continued to monitor the health of the affected projects and noticed no ongoing issues. FRA Infrastructure maintenance https://status.meilisearch.com/en/incident/191063 Mon, 03 Apr 2023 17:30:00 +0000 https://status.meilisearch.com/en/incident/191063#dcf7159ddf5773a263844a7c4bc23a711941919a9b85c0fc4384f039744bcc56 Maintenance completed SGP Infrastructure maintenance https://status.meilisearch.com/en/incident/191062 Mon, 03 Apr 2023 16:00:00 +0000 https://status.meilisearch.com/en/incident/191062#741e09e20ebef66a0f177bafeda34f393e08921224d608c3e310abbadb25439e Maintenance completed FRA Infrastructure maintenance https://status.meilisearch.com/en/incident/191063 Mon, 03 Apr 2023 16:00:00 -0000 https://status.meilisearch.com/en/incident/191063#33701a335267db693eda39392eb106a5f1241c99839c8db6b6b1c0739cc191dd Our infrastructure is going through a scheduled maintenance and upgrade process. This may cause your project(s) to not load and work as expected for up to *10 minutes*. SGP Infrastructure maintenance https://status.meilisearch.com/en/incident/191062 Mon, 03 Apr 2023 15:00:00 -0000 https://status.meilisearch.com/en/incident/191062#ebbe7f61b55b1c605d9aeedbec6cae65d531826acbf37827bbb6ad7b30633caf Our infrastructure is going through a scheduled maintenance and upgrade process. This may cause your project(s) to not load and work as expected for up to *10 minutes*. SFO Infrastructure maintenance https://status.meilisearch.com/en/incident/191061 Mon, 03 Apr 2023 10:04:32 -0000 https://status.meilisearch.com/en/incident/191061#526fbe03aa21fbeb6e54935eb606716f3d99c5ee561b5ed58828adb355dda009 Our infrastructure is going through a scheduled maintenance and upgrade process. This may cause your project(s) to not load and work as expected for up to *10 minutes*. SFO Infrastructure maintenance https://status.meilisearch.com/en/incident/191061 Mon, 03 Apr 2023 09:30:00 +0000 https://status.meilisearch.com/en/incident/191061#9093ba087f6d287fd7195f0f96faa2d885cecfd059c5b21b2010490a173491c9 Maintenance completed NYC Infrastructure maintenance https://status.meilisearch.com/en/incident/191057 Mon, 03 Apr 2023 08:32:07 -0000 https://status.meilisearch.com/en/incident/191057#c34b7ba9a9842c2d582244115fab25275d5096f563787d112bae2ec219a226ad Our infrastructure is going through a scheduled maintenance and upgrade process. This may cause your project(s) to not load and work as expected for up to *10 minutes*. NYC Infrastructure maintenance https://status.meilisearch.com/en/incident/191057 Mon, 03 Apr 2023 08:30:00 +0000 https://status.meilisearch.com/en/incident/191057#6a2f7639dfab0c358b4802006a50d22df688faac709dc07cf2a593ef52a90124 Maintenance completed SFO Infrastructure maintenance https://status.meilisearch.com/en/incident/191061 Mon, 03 Apr 2023 08:00:00 -0000 https://status.meilisearch.com/en/incident/191061#526fbe03aa21fbeb6e54935eb606716f3d99c5ee561b5ed58828adb355dda009 Our infrastructure is going through a scheduled maintenance and upgrade process. This may cause your project(s) to not load and work as expected for up to *10 minutes*. NYC Infrastructure maintenance https://status.meilisearch.com/en/incident/191057 Mon, 03 Apr 2023 08:00:00 -0000 https://status.meilisearch.com/en/incident/191057#c34b7ba9a9842c2d582244115fab25275d5096f563787d112bae2ec219a226ad Our infrastructure is going through a scheduled maintenance and upgrade process. This may cause your project(s) to not load and work as expected for up to *10 minutes*. LON Infrastructure maintenance https://status.meilisearch.com/en/incident/190529 Mon, 27 Mar 2023 10:00:00 +0000 https://status.meilisearch.com/en/incident/190529#393ba82fb9e07be495be312501deeb299052bb7b61fd56239f8d8a041d78ef33 Maintenance completed LON Infrastructure maintenance https://status.meilisearch.com/en/incident/190529 Mon, 27 Mar 2023 09:50:00 -0000 https://status.meilisearch.com/en/incident/190529#60afb0e8f193c4c0bbddf859342d0bb18b777dd32f5d43095629efe12f054c4b On 27th of March 2023 starting at 9:50 PM UTC we will be performing some brief maintenance to the LON infrastructure that will cause projects to not load and work as expected for up to 10 minutes. SSL Certificates failing in SFO due to an incapability to renew them through Cloudflare https://status.meilisearch.com/en/incident/142250 Wed, 30 Nov 2022 21:42:00 -0000 https://status.meilisearch.com/en/incident/142250#1cb56c0a973182d26cf7f2361da5aa5571d171bb1fefb6303fc6f65d968461eb Incident duration: 39 minutes SSL certificates for all of our instances running in SFO expired. Cause: A technical issue made our Kubernetes cluster incapable of resolving an ACME challenges in order to issue new SSL certificates through Cloudflare. This resulted in the cluster being incapable of renewing certificates automatically. Impact: Users might have experienced a *certificate expired* notification, and couldn't establish a secure connection with their Meilisearch instance through HTTPS. Actions taken: Our team re-configured the certificate-issuer and its connection with Cloudflare. These steps mitigated the incident and prevented it from happening again.