Incident duration:

39 minutes

SSL certificates for all of our instances running in SFO expired.

Cause:

A technical issue made our Kubernetes cluster incapable of resolving an ACME challenges in order to issue new SSL certificates through Cloudflare. This resulted in the cluster being incapable of renewing certificates automatically.

Impact:

Users might have experienced a certificate expired notification, and couldn't establish a secure connection with their Meilisearch instance through HTTPS.

Actions taken:

Our team re-configured the certificate-issuer and its connection with Cloudflare. These steps mitigated the incident and prevented it from happening again.