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Temps d'arrêt

Unexpected SSL errors on Frankfurt region

04 Déc à 18:54 CET
Services affectés
FRA Cluster

Résolu
04 Déc à 22:59 CET

We have deployed a fix to all instances in the Frankfurt region and service should now be back up for all services. We'll be monitoring the situation.

Mis à jour
04 Déc à 22:05 CET

We have identified the issue and are deploying the fix to all the impacted instances. We are monitoring the fix and continue to measure the status of the different services.

Mis à jour
04 Déc à 21:41 CET

We have identified the root cause of the issue and are recovering the projects.

Mis à jour
04 Déc à 20:53 CET

We are still trying to identify the issue. We reached out for help to find the root cause. Instance routes are not correctly directed to the pods.

Mis à jour
04 Déc à 20:20 CET

We are seeing improvements after restarting our infrastructure components and continue to monitor the system.

Mis à jour
04 Déc à 20:10 CET

We will proceed with a restart of some underlying load balancing components. This will cause downtime on our cluster.

Mis à jour
04 Déc à 19:57 CET

We are still investigating the certificate issue, and we have possibly found a problem with the snis certificate parameter in Frankfurt.

Créé
04 Déc à 18:54 CET

We are aware of an issue with SSL errors that is affecting customers hosted on Frankfurt.
We are currently investigating it.